At Perth Premium Cleaning Services – Technician Division, our staff are highly trained to meet the cleaning needs of different types of carpet, whether natural or synthetic. It is a point of pride that our IICRC certified Technician always cleans to AS/NZS 3733:1995 [Textile floor coverings—Cleaning maintenance of residential and commercial carpeting] to ensure your carpets are cleaned to a trusted and recognised standard. IICRC standards are also complied with. All of our processes are also perfectly safe for your children and your pets, as our cleaning products are eco-friendly.
We don’t generally give quotes over the phone as our policy is to come to your place and see exactly what you require, ensuring that you don’t end up paying for areas that you don’t want cleaned. For added peace of mind we have current comprehensive insurance policies and police clearances.
After doing a careful pre-cleaning inspection of your carpets, you will be given a full report on the condition of your carpets including the necessary cleaning procedures needed. You will be provided a detailed breakdown of the entire cleaning process your carpets will undergo, as well as the total cost of providing the service. In preparation for the carpet cleaning, we will move small furniture such as chairs, end tables and coffee tables. If you prefer, we will also move your large furniture for a small additional fee. Unfortunately, we cannot move really heavy items and due to liability concerns, we don’t move things like entertainment units with TV’s or desks with computers on them or fragile items like China cabinets.
We proudly use environmentally friendly, neutral and biodegradable cleaning products whenever possible. Importantly, they reduce any chance of damage to your surrounding furniture and dry quickly, as carpets cleaned by PPCS – Technician Division are usually dry in about 4 hours
100% Satisfaction Guarantee
We are so confident of our high-quality service that we offer all our clients a 100% satisfaction guarantee. If you are not totally satisfied with the service we have provided within 14 days of the clean, we will happily re-clean your carpet free of charge.
Our Thorough 12-Step Process
Our Premium carpet cleaning involves these 12 specific steps.
- Detailed carpet Pre-Cleaning Inspection including carpet Fibre ID
- Hazard identification/Risk Assessment
- Dry Vacuum with upright vacuum system with HEPA filters
- Chemical and equipment preparation
- Carpet pre-spray treatment, includes stain pre-treatment if needed
- Agitation/scrubbing with power scrubber machine to loosen stains and lift pile
- Cleaning via Hot Water Extraction
- Carpet Grooming to speed drying and improve appearance
- Assist the carpets initial drying with high speed air mover
- Clean up
- Post inspection
- Security of your property – if you are not present.
PPCS – Technician Division offers 3 different types of carpet cleaning.
- Hot Water Extraction (commonly called ‘Steam Cleaning’) – this gives a thorough, deep, restorative clean.
- Encapsulation (Low Moisture Carpet Cleaning) – can be a good option but in most circumstances is best seen as a maintenance clean.
- Dry Cleaning (Bonnet Cleaning) – for surface cleaning or specific staining treatments
AS/NZS 3733:1995 notes that “Only hot water injection and extraction methods have so far been demonstrated to be effective in leaving minimal residues in the carpet.” Most of the time we do Hot Water Extraction but the other methods do have their place and we will advise you if we believe that one of the other methods will suit your needs better.
If requested, we can also apply a spill and stain protector treatment to your carpets after cleaning. This treatment will help your carpets to resist future dirt and spills and make routine cleaning easier. We can also provide plastic booties for clients to walk through their house and inspect our work.
Advanced Carpet Spot and Stain Removal
After we clean your carpets, they will be as clean as it is possible to get them. However, we cannot always make old, poorly maintained carpets look like new ones again. Some spots and stains may require special chemicals and processes to remove and if you request this service, it will incur a small additional charge per stain. Please be aware that some types of stains may be permanent and may remain after cleaning; however, they are usually significantly improved.
“My entire experience with Perth Premium Cleaning Services was five star. Marty rang prior to his arrival to confirm, arrived on time, and was polite, friendly, professional & I instantly felt comfortable with him in my own home. The estimate was efficient & Marty explained everything regards addressing the different marks on the carpet & probable outcome re same.
I have a woollen carpet, which is one colour only – taupe – with no pattern & a textured finish, so any marks are particularly obvious. I also have two small dogs who have the occasional ‘accident’ & where I had attempted to clean some of these areas myself previously, I was still left with a stain. Marty had an Ultra Violet system where he could detect any dog urine in the carpet that was not obvious on the surface to the naked eye… amazing. I had employed a previous carpet cleaning company to do the job, but they had had little impact in lifting some of the stains & so I felt it was money wasted especially after seeing the results Marty managed! Perth Premium Cleaning Services prices are a little on the higher end but it was so worth it to have the job done efficiently & thoroughly… the results spoke for themselves & my carpet looks like new. The other bonus was my house had a better odour, there was no more ‘doggy’ smell. I will be using only this company in the future.”
Jo, Nth Fremantle
Or call us on 0488 032 199 today to book your personalised service.